i cant login

milsoe
New Community Member

when i try to login i need my phone number i write it it says sorry we couldnt confirm its you 

 

Login to Me Too
3 REPLIES 3

SupaMonkey
Contributor
Contributor

I'm in the same boat! Its ridiculous! My password is correct, and I cant login.

I cant Text support, because that requires login

I cant Email support, because that requires login

 

IE: I CANT REACH SUPPORT BECAUSE OF THE VERY THING I NEED TO CONTACT THEM FOR!

 

Whoever thought of the logic behind this, is a genius. 

Login to Me Too

amanciolov3ly
Contributor
Contributor

did you fix this already please help me if you already fix this

Login to Me Too

PayPal_Bindu
Moderator
Moderator

Hello @milsoe, @SupaMonkey, @amanciolov3ly,

 

Welcome to our community and thank you for your posts!

 

Sorry to hear about the login issues! Please try clearing cache/cookies and also try using a different browser or device to see if it works. Also, your best option would be to reach out to us over the phone to get this solved. I recommend you to click the 'Contact Us' link at the bottom of the page. From here, if you click the 'Password and Account Access' option, then 'Login Problems'. you will see "Call Us" option with the contact number at the bottom of the page during working hours. Please give us a call so that our team will help you to access your account.

 

I hope this information helps, have a great day!

 

Bindu

 

If you feel this or any other post helpful, please enrich the community by giving kudos or accepting it as a solution.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.