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how to log in my account when my phone number is different?

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vinixxx
New Community Member
Posted on

Hi, i cant log in because paypal send text code to my old phone number.
But there is no option to change the number on the login page and now i am stucked there.

What to do?

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how to log in my account when my phone number is different?

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kernowlass
Esteemed Advisor

@vinixxx 

 

If you go to the 'Help & Contact' icon on the PayPal website. Then if you click the 'Contact Us' link at the bottom of the page. From here, if you click the 'Password and Account Access' option, then 'Login Problems'. On the next page, you will see a 'Call Us' option. You do not need to be logged in to use this feature.


Advice is voluntary.
Kudos / Solution appreciated.

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2 REPLIES 2

how to log in my account when my phone number is different?

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Go to solution
vinixxx
New Community Member

i can not reach their support center, cuz i am not loged in....

Solved

how to log in my account when my phone number is different?

Options
Go to solution
kernowlass
Esteemed Advisor

@vinixxx 

 

If you go to the 'Help & Contact' icon on the PayPal website. Then if you click the 'Contact Us' link at the bottom of the page. From here, if you click the 'Password and Account Access' option, then 'Login Problems'. On the next page, you will see a 'Call Us' option. You do not need to be logged in to use this feature.


Advice is voluntary.
Kudos / Solution appreciated.

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