error message as "sorry, we couldn't confirm it's you"
Abhilash_M
New Community Member
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on
Aug-26-2022
03:51 AM
Hi I am getting error message as "sorry, we couldn't confirm it's you" how to login? I have tried both email id or mobile number, I also have resetted password, still facing the issue. Kindly anyone help
Labels:
- Labels:
-
Login Issues
2 REPLIES 2

Moderator
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Aug-30-2022
05:23 PM
Hello @Abhilash_M,
Welcome to the PayPal Community! I'm sorry to hear you're unable to login to your account. It sounds like you've already done quite a bit of work to get in. At this point, I'd recommend reaching out to our Customer Support teams for further assistance.
Good luck!
- Jon K
If you find this or any other post was helpful, make our community better by giving kudos or accepting it as a solution.
AndySyahputra
Contributor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Aug-31-2022
01:29 PM

Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
Related Content
- Text message not coming through for login in Managing Account Archives
- Issue with adding number to login into my account. HELP! in Managing Account Archives
- Seller sees unconfirmed mailing address...and yet...there is ZERO way to confirm it on the site in Managing Account Archives
- SMS confirmation not working in Managing Account Archives
- Email in Managing Account Archives