cant access the account just my personal one

Allaye
Contributor
Contributor

I was added as a team paypal using my personal account, after accepting and finishing my account i cant still see access the team/company account, only have access to my personal account, any help please

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PayPal_RachelK
Moderator
Moderator

Hi @Allaye,

 

Thank you for your post. 

 

I do understand your concern. When logging into an account, you must enter the email address associated with the account and your password. 

 

Every PayPal account must be logged into separately. For example, if you are seeing your personal account when you login, this means you are entering the details for your personal account. If a company has added you as a user to login to that account, you would need to enter a separate email and password. I would suggest you contact that company for your login details. The features you see when you login will depend on what type of access the company has given you. If you need more access, they will need to do this themselves. 

 

I hope this helps!

 

- Rachel 

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