can't close the account due to verification

Mattasza
Contributor
Contributor

I have been trying to create an account for my small business (In Lithuania) but I have accidentally created account in US. Now I can't delete the account without verifying the account, it says "Your account can’t be closed".

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@Mattasza 

 

Unlikely you can do anything with it as you would never be able to verify another countries account, reach out to customer services and see if they can close it for you?

 

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, (during business hours you may also be able to message whilst logged out).
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.




Advice is voluntary.
Kudos / Solution appreciated.
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Mattasza
Contributor
Contributor

I will try, thanks!

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