already changed password but can't still access account

violetanaron
New Community Member

Hi at first I can't access my account so I changed my password and got a security code from paypal but after that I still can't log-in. Please help. Thanks

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@violetanaron 

 

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones when available (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.




Advice is voluntary.
Kudos / Solution appreciated.
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Shormily
Contributor
Contributor
Me as well
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