Why I am not receive authentification sms to my phone, when try to log in?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hello. Mobile app not working correctly. When I try to log in, the system try to send a code to my phone for authentication purposes, and I receive that code only after hour, when my time in session already ended on Paypal. So I can't use the app on mobile phone, I can't login without entering code from message, which I can't receive. Ealier two weeks ago and all time everything worked ok. Help me please. Paypal app on my android already reinstalled, anyway it doesn't work! I can't to receive these messages in time also when try to log in from my laptop!
- Labels:
-
Login Issues

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi @EmiEmilija
Thank you for visiting the PayPal Community Forum. I'm sorry to hear you're running into some issues logging into your account. I'd suggest you check with your network service provider with regards to the latency in receiving the code. If you're still running into issues after that, please reach out to our Customer Support teams by clicking "Contact" at the bottom of any PayPal page.
Best wishes!
- Mujahid

Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- SMS Verification with No Phone Number Option in Managing Account Archives
- Issue with adding number to login into my account. HELP! in Managing Account Archives
- SMS confirmation not working in Managing Account Archives
- Not receiving 2 factor in Managing Account Archives
- iNo longer have access to the phone number used for 2 factor authentication: cannot login in Managing Account Archives