What can do if forgot secret answers? And can't recover password.

[dahius]

Hi, what to do if my father forgot my password? I know,  can click reset password, and that's all will be OK, but. However system ask he to answer the secret questions, but my father doesn't remember these answers. Where can write email or what he can do?

[PayPal_RebeccaN]

Hey there @dahius, 

Welcome to the PayPal Community Forum and thank you for your post. 

I understand you would like some help with accessing your account as you have forgotten your account security questions. I appreciate this must be concerning.

In order to help with account access issues, you will need to reach out to our customer support team directly. To contact our customer service team, click 'Help' or 'Contact' at the bottom of any PayPal Webpage.

I hope this helps, have a nice day!

Rebecca

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