We couldn't confirm your identity -- giving up.

hantms
Contributor
Contributor

I've tried NDID identity confirmation with two of my banks (Bangkok Bank and Krungsri) and they both pick up the ID request and show it as confirmed.  But Paypal just doesn't see it in is stuck as not having identity confirmed.   I've been trying for over a month and it's enough, I'm moving on. 

 

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Steps:   

The NDID request shows up in the bank app, as yet unconfirmed and 'waiting to process' 

Screenshot_20221110-102622_BualuangM.jpg

 

This is the request, click process. 

 

Screenshot_20221110-102636_BualuangM.jpg

 

The app takes a selfie, and then it's done.  Success!

 

Screenshot_20221110-102828_BualuangM.jpg

 

The NDID request now shows as confirmed: 

 

Screenshot_20221110-102852_BualuangM.jpg

 

But...  Paypal says nooooo.   🤣  Come on.

 

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@hantms 

 

So does the name on your bank exactly match the name on your paypal account?


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