cancel
Showing results for 
Search instead for 
Did you mean: 

Verification Failed, no longer have that phone number

Options
sheenz01
New Community Member
Posted on

I forget my password, but is unable to reset it/ create a new one because i no longer own the phone number that is linked to the account so i am unable to verify whenever they send the verification code to that phone number.

1 REPLY 1

Verification Failed, no longer have that phone number

Options
Gane26
PayPal Employee

Hi @sheenz01 

 

If you have access to your account, please click here to get more details how to change the phone number.
If you do not have access to your PayPal account, I would suggest you to contact us directly. 

 

Thanks

Gane26

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.