Upgrade to downgrade from business account to personal account

[VirginiaW005]

Upgrade to downgrade

[KamalGangu]

Hello @VirginiaW005 

It looks like you are trying to downgrade your account to personal. This is a case that has to be contacted with the support team.

We advise you to reach our to the support team through your account. They will be able to help you with the same. 

To keep you informed, you can upgrade or downgrade your account only once with an active account. 

Kamal

[mahj]

oh oky..thank u for the info🙂