Unable to setup account with same email address

Temp20230128d
Contributor
Contributor
I want to update my PayPal account which I initially set up when I was previously residing in United Arab Emirates. I am now back in UK and just checked that my nationality was set as UAE because I used the UAE ID card. I also used my Gmail address which I still want to use now. Can anyone help?
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kernowlass
Esteemed Advisor
Esteemed Advisor

@Temp20230128d 

 

Paypal is country specific so if you move countries you have to open another paypal account in the country you reside in and add an address / phone number / bank accounts / cards from within that country.

You should really withdraw any funds / resolve issues / remove cards and bank accounts / cancel any subscriptions and close the old Paypal account before you move countries. If you don't then you may have problems doing so once you have moved and may need to contact customer services for help to resolve things.

If the account is still open then you need to close it before you can re-use the email address etc.


Advice is voluntary.
Kudos / Solution appreciated.
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