Unable to login on iOS due to 'Call us to confirm your info'

vladbbnko
New Community Member

Hello Community,

 

I'm experiencing login problems on my iOS mobile device, when I enter my email and password and go through two-factor authentication, I receive a message with the following text: 'Call us to confirm your info'. I don't have such a problem on the web version, my email and phone number are verified.

 

I'm in Ukraine, and when I try to click on 'Call Us', it looks like I'm getting a call to America.

 

Has anyone encountered such a problem and knows how to solve it? Thanks for any advice!

 

Log in issue.jpg

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