Sorry we couldn't confirm its you while trying to delete account

[idjsmdn]

Hello paypal I would like to delete my account because I don't use PayPal and I may want to create a new one with similar information in the future but when I try deleting my account it always says ... sorry we couldn't confirm it's you

[Aaaaaaaaaaaaaaq]

Same happend to me

[kernowlass]

@idjsmdn 

Do you have a mobile (not landline) phone issued in your country and registered in just your name verified on your Paypal account?
Paypal are using mobile phones for i.d requirements for logging in and withdrawal funds for extra security measures.