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(Sorry, we couldn’t confirm it’s you) need help

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WAB7EJU7XHH28
New Community Member
Posted on

How can i fix my account, every time i log in using my tablet the error (Sorry, we couldn’t confirm it’s you) always pop up , need help

3 REPLIES 3

(Sorry, we couldn’t confirm it’s you) need help

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Santosh21
PayPal Employee

Hi @WAB7EJU7XHH28,

Welcome to the Community!

The best option to get this issue resolved is by contacting our call support. Please visit paypal.com and click on 'Help & Contact' for the contact details. If you can help me with the name of the country in which your account is registered, I can help you with the relevant phone number.

I hope this helps.
Santosh

(Sorry, we couldn’t confirm it’s you) need help

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Biancak
New Community Member
Paypal Philippines Number please

(Sorry, we couldn’t confirm it’s you) need help

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PayPal_JonK
Moderator

Hello @Biancak,

 

Welcome! Unfortunately we do not offer support / contact phone numbers over our Community Forum. However, you can find any available Customer Support contact options by clicking "Contact" at the bottom of any PayPal page. 

 

Apologies for any inconvenience this has caused,

 

 - Jon K


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