Smart Buttons Billing Country question

[Boostfit]

Hi,

Is there a way to get the Billing Address default to change from the US to UK when someone chooses to pay by Debit or Credit Card?

I couldn't see a way to do it, so any help would be very gratefully received.

Thanks

[PayPal_Siobhan2]

Hi Boostfit, 

Thank you for contacting the PayPal Community Forum, and welcome as a new member! 

PayPal accounts are country specific. If you have created a US PayPal account, the default address will always show as the US. You can add a UK gift address, if the item you are purchasing is being shipped to the UK. 

- Siobhan 

[Boostfit]

Hi Siobhan, 

Thanks for your reply. 

We are a UK company with a UK account, but by default if we select Debit or Credit Card the address details are in a US format. I have attached a screengrab below. Is there a way we can change the smart buttons configuration so that the address details show in a UK format?

Best wishes,

BOOSTfit

Thanks for your reply. 

[PayPal_Siobhan2]

Hi, 

Please click on the drop down arrow beside the US flag, and change it to a UK flag. The default address will appear based on the country selected when creating the PayPal account. 

Thanks, 

Siobhan 

[Boostfit]

Hi Siobhan,

So are you saying that we can't have it show the UK flag by default when the address form first loads after someone clicks the smart button?

Thanks

[BeeboxTraining]

Hi,

I have the same issue as Boostfit; I'm also well aware I can choose another format from the dropdown, but how do I permanently change the default billing address format for all Australian users when they select to pay by Credit/Debit card. Seeing the US version causes customer frustration and confusion. In my case, I need Australia as the default, and yes, I only have an Australian Paypal business account. Could we please get a detailed response containing all the steps?

Thank you

Nick