Paypal refuses to close my account. Worst customer service ever :-(

0care4customers
Contributor
Contributor

Paypal refuses to close my account. Worst customer service ever 😞

Login to Me Too
2 REPLIES 2

0care4customers
Contributor
Contributor

In fact, Paypal has no idea what real customer service looks like. They refuse to pick up the phone and call their customers. Who does that?

Login to Me Too

kernowlass
Esteemed Advisor
Esteemed Advisor

@0care4customers 

 

They won't close an account if there are any limitations on it.

 

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones when available (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.




Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.