cancel
Showing results for 
Search instead for 
Did you mean: 

Paypal Autocorrect Wrong Zip - Package Delivered to Wrong House

Options
crbsailor
Contributor
Posted on

Sometimes when I purchase products, the zip will auto-correct for the vendor/seller to the wrong zip code.  This happened to me and my girlfriend.  I just purchased a slightly used NOTE 10 and it got delivered to someone else at the wrong city!  My girlfriend just purchased some expensive clothing that also ended up being delivered to the wrong city.  Ebay told her it's Paypal, Paypal said it's ebay.  Her case was closed and she never got product nor money back even though she put in correct address and we get mail with no issues all the time.  Who do we contact to make it right?  For future how do we ensure system will recognize our address?

2 REPLIES 2

Paypal Autocorrect Wrong Zip - Package Delivered to Wrong House

Options
crbsailor
Contributor
PayPal changes my zip code even though it shows correct zip on my account.

Paypal Autocorrect Wrong Zip - Package Delivered to Wrong House

Options
PayPal_Adam1
Moderator

Hi, welcome to our Community! I'm sorry to hear that you've had trouble with your shipping addresses. You can manage your active account addresses by going to your account profile. Here's an article from our Help Center with more information. 

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.