cancel
Showing results for 
Search instead for 
Did you mean: 

PayPal generated receipt from business name not used for many years

Options
JoT-J
Contributor
Posted on

When I set up my PayPal account in about 2005 I used a business name for a project that didn't really go anywhere. Since 2010 I have just used my name for all transactions and that's what's on the profile now when I go into the settings. However, someone who paid me some money yesterday was confused to receive a receipt with the old business name on from 2005 and was worried it was the wrong account (it wasn't). 

Who can I get in contact with at PayPal to tell them to scrub this from the records as it's the only time it's happened but I don't want it continuing?

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.