PayPal generated receipt from business name not used for many years
JoT-J
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Posted on
Nov-12-2021
09:36 AM
When I set up my PayPal account in about 2005 I used a business name for a project that didn't really go anywhere. Since 2010 I have just used my name for all transactions and that's what's on the profile now when I go into the settings. However, someone who paid me some money yesterday was confused to receive a receipt with the old business name on from 2005 and was worried it was the wrong account (it wasn't).
Who can I get in contact with at PayPal to tell them to scrub this from the records as it's the only time it's happened but I don't want it continuing?
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