PayPal email confirms stopped arriving in my email when a customer pays?

KRAZCool
Contributor
Contributor
My PayPal auto confirmation emails just stopped? When a customer pays I am not receiving the confirmation. PayPal email that the customer has paid? Same for when I transferred money. Normally I would immediately get a PayPal email confirming money had been transferred?
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1 REPLY 1

PayPal_JonK
Moderator
Moderator

Hello @KRAZCool,

 

Welcome to the PayPal Community! I'm sorry to hear you're running into issues receiving PayPal payment and activity notifications. First, have you checked your email spam folder? Our notifications may make it to your spam folder from time to time. Otherwise, you can check your Notification Settings here.

 

I hope that helps!

 

 - Jon K


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