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Old account forgotten details

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Robbo12
Contributor
Posted on

My Friend has an old possible dormant Paypal Account but cannot remember login details. What must they do to gain access again please anyone ? or has Paypal deactivated the account due to inactivity ?

1 REPLY 1

Old account forgotten details

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kernowlass
Esteemed Advisor

@Robbo12 


If you go to the 'Help & Contact' icon on the PayPal website. Then if you click the 'Contact Us' link at the bottom of the page. From here, if you click the 'Password and Account Access' option, then 'Login Problems'. On the next page, you will see a 'Call Us' option. You do not need to be logged in to use this feature.


Advice is voluntary.
Kudos / Solution appreciated.

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