Old PayPal billing address

Armands3
New Community Member

Hello, I recently ordered something from site and paid using Paypal. I have my default address on card and everywhere set to my current location and somehow Paypal digged up my old address that is no longer anywhere found on my account.

I found no way of contacting Paypal support so they fix my issue so i am writing here.

https://www.paypal-community.com/t5/About-Settings/PayPal-defaulting-to-OLD-address-even-after-it-ha... As i am referencing to this post, OP said "I spoke with PayPal Customer service and they were able to remove the old address."

So i am hoping that Paypal custommer support specialist can fix my problem.

Also when trying to contact support - why there is only option to call or create community ticket, why we can't contact the support straight away..

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Armands3 

 

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, (during business hours you may also be able to message whilst logged out).
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.




Advice is voluntary.
Kudos / Solution appreciated.
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