Notification email address

crschx
Contributor
Contributor

Hello - what email address field (in profile?  customer service? other?) get the notifications from resolution center regarding disputes?

Is there a way to have these notifications routed to multiple emails?

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3 REPLIES 3

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@crschx 

 

Your primary/secondary email addresses in your profile receives notifications of disputes according to the email address involved in receiving payment.


Kudos & Solved are greatly appreciated. 🙂
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crschx
Contributor
Contributor

Thank you!  Next question.....how do I change the Account Owner Information email addresses (this person has left organization)?  Actually - if possible, how do I change account owner?  Thank you!

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PayPal_JonK
Moderator
Moderator

Hi everyone! Thanks for visiting PayPal's Community Forum! Thank you @sharpiemarker for your help on this thread, we greatly appreciate it! 

 

@crschx, welcome back! You can update the email address on your account with the information here: How do I add, remove or update an email address on my PayPal account?

 

However, you wouldn't be able to change ownership of a Personal account. Normally, we'd recommend closing your account and opening another if you need to change account ownership. 

 

Good luck and best wishes!

 

 - Jon K 


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