Not a business account
Diggsy
Contributor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on
Sep-22-2021
10:37 AM
Folks - I set my account up years ago as business account in error. It’s been a personal account for 5+years. PayPal now looking details etc of my business. I have told them numerous times I am not a business and have queries how to change it to personal account , however no luck. Can anyone help?? Thanks in advance
Labels:
- Labels:
-
Profile & Settings
2 REPLIES 2
kernowlass
Esteemed Advisor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Sep-22-2021
01:40 PM
There is no automatic way to downgrade a business account to a personal account, you have to contact customer services and they will do that for you.
Click help / contact bottom left of Paypal pages for options available for your country.
Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.
OR
You could just close your business account (removing all subscriptions / financial info etc first) and open a personal one.
Advice is voluntary.
Kudos / Solution appreciated.
Diggsy
Contributor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Sep-22-2021
02:24 PM

Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
Related Content
- How to change the display name that appear to people that pays me? in Managing Account Archives
- United Kingdom paypal one time sms problem in Managing Account Archives
- Problems logging into my account in Managing Account Archives
- Who do we contact to make a complaint about PayPal's support to our charity please? in Managing Account Archives
- Setting up payment in Canada in Managing Account Archives