Not a business account

[Diggsy]

Folks - I set my account up years ago as business account in error. It’s been a personal account for 5+years. PayPal now looking details etc of my business. I have told them numerous times I am not a business and have queries how to change it to personal account , however no luck. Can anyone help?? Thanks in advance

[kernowlass]

@Diggsy 

There is no automatic way to downgrade a business account to a personal account, you have to contact customer services and they will do that for you.

Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.
OR
You could just close your business account (removing all subscriptions / financial info etc first) and open a personal one.

[Diggsy]

Thanks. I have spoken to them 3 times on the phone. I will give it another go👍