Log in loop with security code

AliBeee
New Community Member

Hi - I have just changed my password, it changed ok online etc but when I go to log in on my mobile I just get a continuous loop.  I've got 2 step security and every time it texts me a code the field to enter the code disappears and goes back to the beginning of the login process... and sends a new security code which I can't enter etc.  It's driving me nuts!!  I've cleared cache and data from the app, updated the app etc and am still having the same issue.  Logging on online is fine - it's just on my mobile... but I use my mobile app all the time for paypal so could do with getting it working.   Anyone else experience this or could guide me how to resolve it?

Thanks!

 

PS - quick edit - I went into my account online to disable the 2 step verification but it wouldn't give me the option to disable it...

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