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Locked out of paypal due to very old phone number

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Crazylegs1st
New Community Member
Posted on
I can not get into my account due to not having my old phone number, how do I confirm its my account?
1 REPLY 1

Locked out of paypal due to very old phone number

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kernowlass
Esteemed Advisor

@Crazylegs1st 


If you go to the 'Help & Contact' icon on the PayPal website. Then if you click the 'Contact Us' link at the bottom of the page. From here, if you click the 'Password and Account Access' option, then 'Login Problems'. On the next page, you will see a 'Call Us' option. You do not need to be logged in to use this feature.


Advice is voluntary.
Kudos / Solution appreciated.

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