LOG IN ISSUES_sorry we couldnt confirm it is you.

[DrrankssII]

Hello, My other Paypal account says, "sorry we couldn't confirm it is you."

Have tried clearing caches and cookies on the phone, laptop, etc. & tried resetting the password, but no code was sent, and I still can't log in.

I sent several emails to Paypal and called them a couple of days ago.

Another problem I got is I had forgotten my full physical address(how can I get this address)? (needed by country Paypal agents further help)

Could you help me guys?

[PayPal_RebeccaN]

Hey @DrrankssII, 

Thank you for your post and welcome to the PayPal Community Forum! 

I am sorry to hear you are unable to log in to your account. Unfortunately, to assist with account access issues, you will need to reach out to us directly. To contact our customer service team, click 'Help' or 'Contact' at the bottom of any PayPal Webpage. 

You can also contact us via Facebook PM's or Twitter DM's. 
For Facebook: https://www.facebook.com/PayPal
For Twitter: @AskPayPal

I hope this helps, have a nice day! 

Rebecca 

If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.