It says it's verified my account yet it still sends me to verify my documents..

_KittenFierce_
New Community Member
It says it's verified my account yet it still sends me to verify my documents.. even thoo I received the account confirmed email so ya. Should I just wait for a few days? Orrrr wut?
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1 REPLY 1

PayPal_RebeccaN
Moderator
Moderator

Hey there @_KittenFierce_

 

Welcome to the PayPal Community Forum and thank you for your post! 

 

I appreciate this must be very concerning. Please follow this link: KYC Hub, to ensure we have received all information needed to verify your PayPal account. 

 

I would also advise checking if your bank/card is confirmed too. For steps on this, see: How do I confirm my bank account? & How do I confirm my debit or credit card? 

 

Once you ensure there are no outstanding steps on the KYC Hub and you have a confirmed card/bank, this notification should go away. Otherwise, any outstanding issues will be on your Resolution Center

 

I hope this helps. Have a nice day! 

Rebecca 
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