Issue on Identity card

mternets
New Community Member

Hello good morning. I have been trying to upload my identity card for verification, but each time i click on the resolve button from the resolution page, the next page will tell me something went wrong, page not found. Please how can i resolve this issue?

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@mternets 

 

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, (during business hours you may also be able to message whilst logged out).
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.





Advice is voluntary.
Kudos / Solution appreciated.
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