Impossible access to my account anymore because the SMS code problem

SOSSI1
Contributor
Contributor

I had this problem a week ago, I don't receive the One Time Password on my phone, so I'm unable to access my account anymore. I don't have any other option in the log-in menu as a replacement for the SMS code. I've been searching for a way to contact Paypal but in vain, the call center and message center tell me that they are unavailable, I've also looked up every workaround on YouTube, but nothing worked.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@SOSSI1 

 

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones when available (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.





Advice is voluntary.
Kudos / Solution appreciated.
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