I try to login my paypal and it states sorry we can not confirm it is you

[Amy1014]

I try to log onto paypal and it give me error 'sorry we couldnt confirm it is you'

[kernowlass]

@Amy1014 

Do you have a mobile (not landline) phone issued in your country and registered in just your name verified on your Paypal account?
Paypal are using mobile phones for i.d requirements for logging in and withdrawal funds for extra security measures.
Also are you using a VPN?