I have accidently pressed the wrong birth year when setting up my identity information.

shahad1221
New Community Member

I have accidently pressed the wrong birth year when setting up my identity information.

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@shahad1221 

 

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

Contact them and request a DOB change.

1. Paypal phones when available (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.




Advice is voluntary.
Kudos / Solution appreciated.
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