I don't have last name so I have added a random last name please help here asap

RenuCertyIQ
Contributor
Contributor

I don't have any last name so I have added a random last name, now it's not matching with my documents, and creating a validation issue. Please help here asap!

 

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PayPal_Olivia
Moderator
Moderator

Hi @RenuCertyIQ,

 

Thank you for joining the community. Welcome!

 

I'm sorry to hear that you have an issue with your name on your account. I regret that because the name you used is not your legal name, you're likely not going to be able to make a name change. A PayPal account cannot change ownership from one person to another, and if you added a random last name, it will appear as if it belongs to another person. You can attempt the name change by following these steps, but the answer I have given is the most likely result. If you need assistance, you can reach out to customer service by following these steps.

 

I hope this helps!

 

Olivia

 

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