I cannot verify my paypal account

auraescasura
New Community Member

I cannot verify my paypal account even after linking my debit/credit card account. I don’t know what else to do. Do I need to put information in all of the account details, what if I don’t have a passport?

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2 REPLIES 2

Annie_02
PayPal Employee
PayPal Employee

Hi @auraescasura 

 

Welcome to the community and thank you for your post! I understand your concern about verifying your PayPal account. You can contact us over the phone so we can check what's the issue exactly as your account is not verified even after confirming cards. Please click on this link and scroll down and click on contact and you can contact us directly. https://www.paypal.com/smarthelp/contact-us

 

Regards,

Annie. 

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Wendy131
New Community Member

I got the same issue. Although I thought my account was already verified before. However, when I am applying to some companies and they said that my account was reported as not verified. I tried linking another bank but still the same.

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