I am not receiving the confirmation code on my phone

AnasK44
New Community Member

When i try to login to my account, it requests a phone number conformation, but i do not receive any confirmation code on my phone

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1 REPLY 1

Gane26
PayPal Employee
PayPal Employee

Hi @AnasK44 

 

Welcome to the PayPal community!

 

I understand that when you log in to your account, it requests a phone number confirmation, but you do not receive any confirmation code on your phone. Situations like this can be concerning. If you didn’t receive the text, it could be because your phone is filtering out some text messages. We recommend that you contact your mobile service provider to make sure that your phone accepts all text messages. If you are still facing any issues then please contact our PayPal customer support, they will help you.

 

Thank you 

Gane26

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