I accidently created my PayPal account in the US instead of Belgium Europe.

Vince83BE
Member
Member

I accidently created my PayPal account in the US instead of Belgium Europe. Now i am not able to close the account since it is not verified and i can't verify since i dont have an address or SSN. How can i resolve this?

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Vince83BE 

 

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, (during business hours you may also be able to message whilst logged out).
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.




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3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

@Vince83BE 

 

That account is useless to you, unlikely you can do anything with it.

Contact customer services and see if they can limit or close it for you and then open one in your correct country?


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Vince83BE
Member
Member

@kernowlass 

Do you have an email address where I can send the issue to?

Since I live in Belgium the call to the US is very expensive. The HelpCenter doesn't do much for me since my account is limited.

Not even possible to send a message to them.

 

Thanks

 

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Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@Vince83BE 

 

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, (during business hours you may also be able to message whilst logged out).
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.




Advice is voluntary.
Kudos / Solution appreciated.
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