cancel
Showing results for 
Search instead for 
Did you mean: 

How do I remove old physical security key that just quit working?

Options
cantfindit
Contributor
Posted on

I have an old physical security key that just quit working. I cannot find out how to remove it from my account. The app only takes it.  I am not stuck with no access to my account.

1 REPLY 1

How do I remove old physical security key that just quit working?

Options
PayPal_Joy
Moderator

Hi @cantfindit,

 

I'm sorry to hear that you're having issues with an old security key. For this situation, you will need to call us in order to receive assistance with removing this. To contact our Customer Support, please click on 'Contact' at the bottom of any PayPal website page to view available options. 

 

I hope this helps!


Joy
If you have found any post within the Community to be helpful, please leave a Kudos or Accept it as a Solution.

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.