How do I remove old physical security key that just quit working?
cantfindit
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Posted on
Nov-04-2021
07:45 AM
I have an old physical security key that just quit working. I cannot find out how to remove it from my account. The app only takes it. I am not stuck with no access to my account.
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PayPal_Joy
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Nov-05-2021
04:55 PM
Hi @cantfindit,
I'm sorry to hear that you're having issues with an old security key. For this situation, you will need to call us in order to receive assistance with removing this. To contact our Customer Support, please click on 'Contact' at the bottom of any PayPal website page to view available options.
I hope this helps!
Joy
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