I am locked out of my account due to 2fa on a phone I have no access to. I am travelling abroad and cannot call customer service to resolve this and there is apparently no other way to talk to literally anybody. I will lose money because of this. I will not have a usable phone number until over 1 month from now. How can I get ahold of someone in this company outside of a phone call?
There is no "message us" option on their help center page. Facebook so far has been no help and just sends the same pre-written response over and over again. Currently trying twitter but doubt it will be any more help.
Everyone has a message option which is why you were advised to use it.
However there could be other reasons you are having issues but I won't expand further as you couldn't even be bothered to say thank you or leave kudos to the other person that tried to help you.
Advice is voluntary. Kudos / Solution appreciated.
