Help please account closed with money

MatthewSalter-
Contributor
Contributor
I need help, my PayPal account has been closed due to not being old enough but I’ve got money in there and after all my emails they won’t help me, I would just like the money and then I will close the account. Please help
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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@MatthewSalter- 

 

Paypal does not allow account holders under the age of 18.

PayPal asks for a birth date when you register so whilst you can make a PayPal account with false information the account will need to be verified to accept funds into your balance or lift any limits.

As you would be unable to verify your account it would be permanently locked for further use.
You would never be able to use that illegally opened underage account again but once 18 Paypal may allow you to do a withdrawal of funds from that account or allow you to open a new account and transfer the funds across for you. Opening a new account is not guaranteed as you have already broken their rules once but you should get one of those options.





Advice is voluntary.
Kudos / Solution appreciated.
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MatthewSalter-
Contributor
Contributor
They said I can get the money out but they continue to ignore me, how is my account locked when I can log in?
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