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Hello @Gdad1,
Welcome to our community page and thank you for your post!
Sorry to hear that you're not able to access your PayPal account. To login to your account, your best option would be to contacting our Customer Care department. You can contact us by clicking the contact us option at the bottom of PayPal page or send us a message through our Twitter(@AskPayPal) and Facebook page for additional assistance.
Further, when buyers pay with PayPal on any website, PayPal Buyer Protection covers them in case there is a problem. As the service you paid is not working, you can report the payment in the resolution center. You can review the detailed information about reporting the payment here.
I hope this information helps!
Bindu
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Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- Created PayPal account but did not finish the generate your password process in Managing Account Archives
- "There is a problem. Right now, we're not able to transfer the funds to your bank." in Transactions Archives
- In app purchases, payment declined suddenly. in Transactions Archives
- I waited on hold for two hours, never got any help, and then the call center closed. in Transactions Archives