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Closing Account

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AlesP2
New Community Member
Posted on

Hi, I would like to close my account, but I do not use it quite a long time and can't log in, I forgot the password. The security wall does not allow me to ask for new password, because the phone number at the account does not exist anymore. Could you please close it on behalf?

Thank you.

Aleš

3 REPLIES 3

Closing Account

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kernowlass
Esteemed Advisor

@AlesP2 

 

If you go to the 'Help & Contact' icon on the PayPal website. Then if you click the 'Contact Us' link at the bottom of the page. From here, if you click the 'Password and Account Access' option, then 'Login Problems'. On the next page, you will see a 'Call Us' option. You do not need to be logged in to use this feature.


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Kudos / Solution appreciated.

Closing Account

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Swam
PayPal Employee

Hi @AlesP2  , Welcome to the Community and thank you for posting.
I understand that you are facing difficulties in login into your PayPal account. The best way to resolve the login issue is by contact our customer support teammate. To contact our Customer Service team, click 'Help' or 'Contact' at the bottom of any PayPal Webpage. Post login into your account, you will be able to close your account. 
You can also contact us via Facebook or Twitter DM's. For Facebook: https://www.facebook.com/PayPal For Twitter: @AskPayPal.
I hope this helps, have a nice day! -Swam

Closing Account

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kernowlass
Esteemed Advisor

@Swam 

 

Isn't that what I said?


Advice is voluntary.
Kudos / Solution appreciated.

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