Changing my mobile number

Gerry1956
Contributor
Contributor

I have changed my mobile a while ago and can not now login as after putting in my password I am being asked to put in a 4 digit number to my old mobile number which obviously I no longer have. I am still using Paypal and have used it a couple of times today but I want to add the app to my smartphone. Can I not get a link sent to my email address ?

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@Gerry1956 


If you go to the 'Help & Contact' icon on the PayPal website. Then if you click the 'Contact Us' link at the bottom of the page. From here, if you click the 'Password and Account Access' option, then 'Login Problems'. On the next page, you will see a 'Call Us' option. You do not need to be logged in to use this feature.


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Gerry1956
Contributor
Contributor

Thank you, got it sorted out.

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