Change of legal name

RMAIX
Contributor
Contributor

I'm struggling to find out whether or not it is possible to use a different form of identification for changing your legal name; The only option it seems is to supply photo ID, to which I don't have. 

Am I able to supply other identification instead of photo ID? If so, please, point me in the right direction.

 

Thanks.

Login to Me Too
1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@RMAIX 

 

https://www.paypal.com/au/cshelp/article/how-do-i-change-the-name-on-my-paypal-account-HELP564

 

If you don't have the required photo i.d. then you would have to contact customer services to see if there is anything else they can accept.

 

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, (during business hours you may also be able to message whilst logged out).
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.





Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.