Card linked to different account.

panduhimal
New Community Member

I removed card from my account then closed the account. Now when i try to add same card in different account it says its linked to different account. Why is this happening?

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1 REPLY 1

jmarc_38
Esteemed Advisor
Esteemed Advisor

hello @panduhimal , this can happen, because paypal keeps track of cards or bank accounts in memory.
for an addition, it is therefore necessary that a paypal customer advisor unblocks the operation.

 

during working days and operating hours (Monday to Friday)

on paypal:

- at the bottom of the Help And Contact page

then at the bottom of the page that opens "contact us" (on the right) and finally, still at the bottom right: "call us"

(you will have an authentication code and a phone number)

 

if you are having trouble reaching paypal, you can do so on twitter and facebook.

paypal is present on both. all you have to do is "send a private message"

( https://www.facebook.com/PayPal and @AskPayPal for Twitter. )

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