Cannot log in because I am getting a blank screen.

Borderbumble
New Community Member

Need technical help! The website gives me a blank screen where I should be able to log in.

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2 REPLIES 2

PayPal_Siobhan2
Moderator
Moderator

Hi Borderbumble, 

 

Thank you for contacting the PayPal Community Forum, and welcome as a new member! 

 

I am sorry to hear you are experiencing difficulties accessing your PayPal account. If you go to the 'Help & Contact' icon on the PayPal website. Then if you click the 'Contact Us' link at the bottom of the page. From here, if you click the 'Password and Account Access' option, then 'Login Problems'. On the next page, you will see a 'Call Us' option. You do not need to be logged in to use this feature.

 

- Siobhan 

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Harley125
PayPal Employee
PayPal Employee

@Borderbumble 
Please try clearing your cache and cookies or try using a different internet browser. If you are using your phone then please try uninstalling and reinstalling the app to see if this helps to resolve the issue. 

-Harley

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