Cannot close account

kk_12
Contributor
Contributor
I cannot close my account. There is an error saying that I have a negative balance which doesn’t even show on my account so I’m wondering what negative balance it’s pertaining to. I want to close my paypal account coz all that it gave to me was unknown charges and inconvenience! Please i hope someone could help.
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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@kk_12 

 

You need to contact customer services to resolve any limitation or account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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