Can not log into app, app can't verify its me won't let me change password or go to email

Krunchywrap
New Community Member

The app says my password is wrong, when i try to reset it, it says it can not verify it is me and won't go to my email or send verification code or anything to my email.

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2 REPLIES 2

patrisyana
New Community Member
Same with mineee i can't open my account :((
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PayPal_JonK
Moderator
Moderator

Hello @Krunchywrap and @patrisyana

 

Welcome to the PayPal Community! I'm sorry to hear you're running into issues logging into your account. I'd recommend reaching out to our Customer Support teams for further assistance. They can be reached by clicking Contact at the bottom of the PayPal website. 

 

Best wishes!!

 

 - Jon K


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