Can anyone help me change my nickname to my real name?

Cyrstalcole
Contributor
Contributor

I used a nickname when signing up for paypal (completely unrelated to my real name), and now when I try change to my real name so I can withdraw funds - it says I need proof, e.g. marriage cert, but I don’t have anything? Any ideas what to do?

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Cyrstalcole 

 

If the name on the account is not a name that was ever your legal name, it is not likely that a name change will be possible. Names can be changed on an account in the following circumstances:

 

A legal name change

A minor misspelling

And in the case of an account for a registered business, a change in the designated contact for the company.

 

Changing from a fictitious name (or, as in your case, a name unrelated to your legal name) to a legally recognized name is not something that is supported. If the account is not currently limited, you may wish to close the account and open an account using the correct information.


Advice is voluntary.
Kudos / Solution appreciated.
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